Shipping Policy
This Shipping Policy applies to all orders placed through Z Fold Case Store. By placing an order on our website, you agree to the terms outlined below.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays).
Orders are prepared and shipped Monday through Friday. During peak seasons, sales, or holidays, processing times may be slightly extended.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Shipping Destinations
We offer worldwide shipping and deliver to most countries around the world.
If you are unsure whether we ship to your location, please contact us before placing your order.
Estimated Delivery Time
Delivery times vary depending on the destination, local customs processing, and postal services. The estimates below apply after the order has been shipped.
United States & Canada
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Estimated delivery time: 8–18 business days
United Kingdom
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Estimated delivery time: 7–15 business days
Europe (including Ireland)
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Estimated delivery time: 8–20 business days
Australia & New Zealand
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Estimated delivery time: 10–20 business days
Middle East
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Estimated delivery time: 8–18 business days
Asia
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Estimated delivery time: 12–30 business days
South America
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Estimated delivery time: 15–35 business days
Please note that delivery times are estimates and may vary due to customs clearance, local regulations, weather conditions, or carrier delays.
Shipping Costs
We offer free standard shipping on all orders unless otherwise stated at checkout.
Change of Address
If you need to change your shipping address, please contact us within 24 hours of placing your order at contact@zfoldcase.store.
Once an order has been shipped, we are unable to change the delivery address.
Order Cancellations
Orders can be canceled before they are dispatched.
If an order has already been shipped, please refer to our Refund Policy for further instructions.
Tracking Information
All orders are shipped with tracking.
Once your order has shipped, you will receive an email with a tracking number.
Please allow 24–48 hours for the tracking information to become available.
If you have not received your order within 20–35 business days after receiving your shipping confirmation email, please contact us with your order number and full name, and we will assist you.
Damaged or Lost Packages
If your package arrives damaged, please contact our customer support immediately and provide photos of the package and item.
If a package is lost in transit, please contact us and we will investigate the issue and offer an appropriate solution.
Contact Information
If you have any questions regarding shipping, please contact us:
Trade Name: Z Fold Case Store
Email: contact@zfoldcase.store